Transparency over ambiguity, always.

FAQs

  • All Gleam & Glow products are waterless, which significantly increases their shelf life. The antimicrobial herbs and essential oils found in majority of our products further increase their shelf lives.

    As a general rule, Gleam & Glow products can be used for upwards of 3-4 years, so long as they are stored in a cool and dry place. Introducing water into our products significantly reduces their shelf lives.

    Our tea’s can be used for 2-3 years, although tea potency degrades much faster with excessive light and oxygen exposure.

  • No. Gleam & Glow sells exclusively online at this time.

  • Shipping within Canada typically takes between 3-7 business days depending on your distance from our warehouse. Postal delays can happen and are out of our control. Gleam & Glow ships within 1-2 days of order placement, but cannot make guarantees on independent postal carrier times.

  • Absolutely!

    The mild gentle nature of our plant-based products makes them perfect for more sensitive populations.

    In fact, many of our products were made specifically for these individuals, such as the Baby Balm & Nursing Aid tea.

  • Animal testing is not used in the making of any Gleam & Glow products.

    Majority of Gleam & Glow products are 100% vegan, with the exception of our herbal balms. These use locally and sustainably sourced beeswax.

    All Gleam & Glow products contain organic ingredients with the exception of the aromatherapy essential oil roll-on’s. All Gleam & Glow tea’s are 100% organic.

  • Acne is a symptom of environmental or physiological imbalances. It is only successfully treated through internal and lifestyle changes.

    Therefore, Gleam & Glow will not guarantee to cure acne with any of our products.

    With that said, the best product combination for acne aside from a healthy diet, sleep, hygiene & adequate hydration is:

    1. Mild Homemade Soap

    2. Antioxidant-Rich Skin Oil

    3. Detoxify Tea

    These three products work together to improve the dermal milieu and reduce breakouts.

  • Yes! Gleam & Glow offers shipping worldwide, although the company is based in Toronto, Canada.

  • All Gleam & Glow skin care products and are made without the use of any gluten-containing ingredients such as hydrolyzed wheat proteins or barley extracts.

    With that said, two of our tea blends (Stress Support & Daytime Calm) contain oat (𝘈𝘷𝘦𝘯𝘢 𝘴𝘢𝘵𝘪𝘷𝘢). Oats do not contain gluten, but run the risk of cross-contamination with gluten. This is because oats are often grown or processed alongside wheat or other gluten-containing grains.

  • Gleam & Glow prices are all in Canadian dollars CAD across various platforms including our website, Google, Etsy, Facebook & Instagram.

  • Gleam & Glow strives for sustainable eco-friendly packaging wherever possible. This makes for added costs, but a better earth and a better you.

    All product containers are either paper based (lip balm tubes) or glass (all other product containers), which makes them recyclable. All shipping materials and packaging are entirely recyclable.

    What is not recyclable?

    The dropper rubber bulbs and plastic caps are not recyclable, and should be separated from the glass pipette prior to disposal. The plastic lids and caps for glass jars & roll-on bottles are not recyclable. Be sure to keep these items separate upon disposal to ensure that recyclable materials are indeed recycled!

  • At Gleam & Glow, customer care and satisfaction is our main priority.

    Any unopened/unused products can be returned for a full refund onto your original method of payment or store credit via an e-gift card. The customer will be responsible for their own shipping costs back to our warehouse.

    Opened products can no longer be sold and therefore cannot be eligible for refunds or exchanges.

    With that said, our commitment to world class customer service is our guarantee. If you are unsatisfied with any Gleam & Glow products, we want to hear from you and make it right. Reach out to customer service @ info@gleamandglow.ca or call (844) 617-4569 to get in touch with a customer care advisor right away.

  • Typically, noticeable changes to the skin will take anywhere between 2-4 weeks to appear after using Gleam & Glow products.

    Any physiological effects of our teas such as digestive improvement (Tummy Tonic), increased lactation (Nursing Aid), feelings of relaxation (Daytime Calm), cough and sore throat relief (Cough Begone) and improved immunity (Cold and Flu Rescue), will be evident after a few hours or days of use.

    Other tea blends with more complex actions can take days or weeks to show effects. These include: cognitive improvement (Brain Boost), increased resiliency to stress (Stress Support), liver cleansing and detoxification (Detoxify), and reduced urinary tract infections (Goodbye UTI).

    Each body is unique so we cannot make guarantees about the exact timeline of results for each individual.